The Analyst will be responsible for creating and interpreting demand and marketing mix models. In addition, he/she will help create functional specifications for software enhancements of M-Factor’s modeling tools and processes. The Analyst will interact with clients to gather the necessary information to build models and to interpret results to the client. They will also [...]
Tag Archives: Job - Customer Operations
Implementation Manager
July 26, 2010 – 9:40 am
Implementation Managers are highly analytical, technically minded, and able to implement sophisticated software solutions. They also possess excellent oral, presentation, and written communication skills used in working directly with customers.
Responsibilities:
Work with business users and translate their requirements into functional specifications
Design and perform hands-on technical configuration of the solution
Manage the overall implementation [...]
Advisory Services Consultant
July 12, 2010 – 6:00 pm
Responsibilities:
Consultants in Advisory Services work across multiple client projects solving strategic issues for customers. Leveraging M-Factor’s analytical software platform, consultants drive significant value for clients through engagement on issues such as marketing effectiveness, trade promotions planning, and pricing strategy. They are responsible for assisting our clients to access and interpret business insights from our solution [...]
Account Manager
October 8, 2009 – 3:16 pm
The Account Manager is the lead for a customer from initial sales opportunity through ongoing satisfaction. They determine the strategy to maximize account value. The Account Manager’s charter is to ensure success at a customer.
Responsibilities:
Nurture and develop relationships with M-Factor clients
Renew and generate incremental revenues from existing clients
Ensure delivery and satisfaction and value capture from [...]
Program Manager
October 8, 2009 – 3:15 pm
The Program Manager leads the implementation of complex analytical software solutions including coordinating resources and project tasks according to schedule and budget.
Responsibilities:
Develop and manage detailed project plans, schedules, and budgets.
Work with project team to determine and identify scope implications.
Rigorously manage project scope, risk and quality.
Anticipate and identify issues that may prevent deliverables and develop and [...]